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R&S Ltd Online Shops

Payment & Postage

Important information for any order

A.  Postage & Packing -

  • Overseas + Northern Ireland over 2kg (BT postcodes) (updated 08/21)

  • UK Remote, Special, Island (updated 08/21)

  • Standard  (updated 10/21)

B.  Discount Vouchers see below
.  Payment Options  see below

A.  Postage & Packing

 We subsidise virtually every parcel.
  We use one of the few fast-delivering Couriers that allow liquids (cheaper couriers ban liquids & deliver too slowly for animal needs!). 
  We have to pay a premium for liquids with fast delivery. 
  Sometimes, if time allows us to go to the Post Office, we use Royal Mail.
 **See 1 if you are classified as a 'remote / restricted' postcode.


  • During extreme weather and/or seasonal rushes, please be aware of potential delays in your parcel's arrival.  If you seek 'faster' delivery options, please call us - 01823 259952.
  • PLEASE watch out for our e-mail advising details for when/how your parcel will be shipping.  If via COURIER, you will need to leave a note if you will not be around to receive/sign for delivery...

Are you Remote, Restrcitced, Highlands, Islands, Overseas?

  Updated August 2021

  1. If your postcode/area is NOT listed below, you are deemed 'standard' so NO surcharges or restrictions apply.  Order whatever you want and with whatever weight.
    • AB, BT, HS, IM, IV, KA, KW, PA, PH, ZE, Channel Islands, Isle of Wight 
    • All overseas addresses
    • If you seek clarification, go to section "(.iii.) below for standard prices.


  2. If your postcode/area IS listed below, unfortunately you are deemed 'Remote/Restricted' regarding shipping.
    Note:  liquid-carrying couriers classify these postcodes as remote/restricted, not us! 
  • All overseas addresses
    >  Surcharges & restrictions will apply. 
    >  See section (i) below.
  • AB, BT, HS, IM, IV, KA, KW, PA, PH, ZE, Channel Islands, Isle of Wight
    >  If the parcel is UNDER 2kg, NO surcharges apply. 
    >  If parcel is OVER 2kg  then surcharges and/or restrictions will apply. Do see the Tip  item in the next section for how to try to avoid them.  Then see section (.ii.) below.


Shipping And Handling 

  • We use weight tiers.

  • If your postcode is in the 'remote/restricted' list, it is often the weight that kick-starts a restriction. 
    Tip.   For 'remote/restricted' postcodes only, keeping parcels under 2kg often avoids surcharges... ☺  (For standard postcodes, no weight/location restrictions are applicable.)

(.i.)  Overseas

  • Please do NOT order online.  E-mail us for shipping quotes.  Overseas orders cannot be processed at the online shop. 

(.ii.)  UK  Postcodes classified as remote, islands, 'specialist' postcodes (this is not our classification...). 

  • Restricted UK Postcodes & areas.  
    • AB, BT, HS, IM, IV, KA, KW, PA, PH, ZE, Channel Islands, Isle of Wight  
    • Note:  some Islands may charge 'import duty, taxes'.
    • Not in these postcodes?  Go directly to next section, "(.iii. UK)". 
  1. For parcels UNDER 2.0kg (2000g) (roughly 1.8 litres of liquid) and to any of the above UK 'restricted/remote' postcodes, we'll ship by Royal Mail & no surcharge will be due. 

  2. For parcels over 2.0kg (2000g) / (roughly 1.8 litres of liquid) and to the above UK postcodes, it is safer to E-mail us for a quote/guidance as locations 'over water' may not allow over 2kg shipments without severe financial penalties!

    • Tip   - perhaps reduce the items in your 'cart/basket' to under 2kg (2000g) so that normal shipping applies AND you can order online as per normal up to 2kg limit (see shipping tiers below).

  3. General.

    • Some UK Islands may also charge 'import duty, taxes'.

    • For your postcode, if it requires that we use Royal Mail, please note that we do not visit the Post Office every day so expect a slight delay in shipping. 

(.iii.)  UK Prices.    Standard postcodes - UK mainland

  • Prices Effective 1st October 2018

  • Update 10/21.  Add 20p 'temporary' Courier HGV-driver surcharge

    • up to 1500g - 7.99  8.19  

    • 1501g to 2000g  - 8.99  9.19  

    • over 2000g  - 9.99  10.19

B.  Discount Vouchers

If you are entitled to claim one, enter it into the Basket page's "Voucher" box (not the "comments" box), then click "Recalculate" & you'll see your Basket page amounts adjust.

C.  Payment Options

Debit & credit cards.

Cash & cheques (cash is not accepted by post)
   See 'Terms & Processes' (click in the orange bar at top of page for how to send cheques with    your Shop Cart contents print-out)

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